nSign Desktop
Reinstalling the SafeNet Authentication Client
This guide is meant for users who are currently encountering issues with their installation of the SafeNet Authentication Client (SAC), users are advised to follow-through this guide prior to the reinstallation of the SafeNet Authentication Client. ...
Adding of Service Provider (ELS2.0)
Step 1: Start nSign Desktop Step 2: Click on 'Setup' Step 3: Click on Add Service Provider 4. Add Service Provider and determine what version the Client is on for the respective endpoints. Dispatcher ...
Adding of Service Provider (CSMS)
Step 1: Start nSign Desktop Step 2: Click on 'Setup' Step 3: Click on Add Service Provider 4. Add Service Provider and determine what version the Client is on for the respective endpoints. If you are an SLA employee/Approving Officer (AO), Dispatcher ...
nSign Desktop Installation Guide
Step 1: Download the latest nSign Desktop installer at Netrust's Download Page Step 2. Start up the installer and allow changes to be made Step 3. Start up the installer and proceed with the installation *NOTE*: Select the path to install the nSign ...
nSign Desktop Troubleshooting Guide (STAGING)
Login failed, unable to locate a digital identity. Upon encountering this error - 'Login failed, unable to locate a digital identity', 1. Download the following certificate files, Netrust Test CA2 and Netrust Test CA2-1 and save them somewhere ...
nSign Desktop Troubleshooting Ticket Submission Guide
Enabling Debug Mode Logging Upon encountering an error, this step is to be done to log more details encountered by the end-user to aid with the troubleshooting process. 1. Go to the Path: C:\Program Files\Netrust\nSign\config\log4j2.xml (or the ...
nSign Desktop Upgrade Guide
Step 1. Start up the installed instance of nSign Desktop. Step 2: Click on 'Help' and 'About' to check the current version of nSign Desktop. Step 3: Take note of the Version number of nSign Desktop highlighted in red below. The version in this case ...