Netrust CA
[nSign - Netrust Signing Service] Starting and stopping Signing service
1. Please use this command in the nSign server to check if any application is occupying port 9091 and share with Netrust Support the screenshots: Using command prompt, type netstat -na | find "9091" 2a. If there is an application running on port ...
License Update
This document serves as a general guide to update a new license into existing license.txt. 1. Stop Tomcat Service - Select the Search icon on taskbar, key in Services and press Enter. - Locate the Tomcat Service. - Right click the Tomcat Service and ...
[nSign Desktop] Add Service Provider (CSMS) Troubleshooting Guide
Problem: "Error adding service provider" or "Add service provider server failed" The connection from the client to the server endpoint is blocked. Troubleshooting steps 1. Check that the service provider is whitelist in your network. Review your ...
[nSignDesktop] UI Scaling Guide
Issue: nSignDesktop UI appears to be small on higher display resolution Solution 1. Navigate to the directory where nSign Desktop is installed (eg: C:\Program Files\Netrust\nSign). a. Right click on 'nSign x64.exe' and select 'Properties'. b. Under ...
[nSign Desktop] Add Service Provider (ELS2.0) Troubleshooting Guide
Problem: "Error adding service provider" or "Add service provider server failed" The connection from the client to the server endpoint is blocked. Troubleshooting steps 1. Check that the service provider is whitelist in your network. Review your ...
[SAM] Tomcat Upgrade Guide for Windows
1 Download latest version of Apache Tomcat Select 32-bit/64-bit Windows Service Installer Transfer Installer into Windows Server Hosting Netrust Application 2. Tomcat Upgrade 2.1. Files and Configuration Backup Create a folder ‘<Netrust ...
nSign Desktop troubleshoot with Windows Security prompt
Certificate Entry Check 1. Open Microsoft Edge or IE, navigate to Settings and search for Manage certificates 2. Click on Manage certificates, a list of certificates should appear. Check that when the USB token is plugged in, the certificates issued ...
[SAM] Generating Certificate Signing Request (CSR) & Importing CA Reply
Generate CSR Using KeyStore Explorer 1. Open the keystore (pfx) file using KeyStore Explorer 2. Right click on the Entry Name with 'enc' and click Generate CSR 3. Enter your password 4. Save the file as .csr extension 5. Send the .csr file to Netrust ...
Uninstalling of Tomcat
1. Uninstalling of Tomcat 1.1. Verify Tomcat folder Locate to the original tomcat folder location and verify that the tomcat folder is there 1.2. Stopping Tomcat service Click on the search icon in desktop and search for Services ...
Java Upgrade
1. Java Upgrade 1.1. Install Oracle Java installer (JRE) Launch Oracle installer after the download, click next until following screen. Set location to within Netrust/java folder. Complete the installation. 1.2. Locate Tomcat Folder ...
Netrust CA Root & Intermediate Certificates
Netrust Root Certificates Name File Details Netrust Root CA 2 PEM | DER/CRT Valid until: 1 September 2041 Serial #: 57C7ECF4 SHA1 Fingerprint: 0AB5C3CD7448B86D711E77A549838B87CE525F7F SHA256 Fingerprint: ...
Accessing CA Gateway
The instructions below are for Windows users. You will need the following: A PKCS#12 security store with file extension .p12. This file will be used to authenticate with the CA Gateway. Password for PKCS#12 security store The password will be ...