Importing Netrust Root Certificate to Adobe Reader with signed PDF file
This guide is meant for the following user groups,
a) Users who utilizes work-issued laptop who does not allow internet access.
b) Users who intentionally removed any Root Certificate and would like to re-add them back to Adobe Reader.
Users from a) and b) will likely encounter the following dialog upon opening the Digitally Signed document for the first time signed with the Netrust Certification Authority (CA).
i)
ii) Details regarding the End-Entity Certificate (used to perform signing - whose information has been redacted) can be found below.
1. Please open up the signed PDF file and select the 'Signature Panel' tab on the top-right hand corner of the Adobe Reader application.
2. The 'Signature Properties' tab will appear, displaying a window with the digital signature's information.
Proceed to click on "Show Signer's Certificate..."
3. Ensure that the 'Trust' tab is selected and then click on the ' Add to Trust Certificates...' button.
4. Select 'OK' on the prompt.
5. Ensure that both options a) "Use this certificate as a trusted root" and b) "Certified documents" has been selected then click on 'OK'.
6. Click on 'OK'. The respective Netrust Root Certificate (2 or 3) has now been trusted.
7. Click on 'Validate Signature' to attempt a reverification with the trusted Netrust Root Certificate (2 or 3).
8. Upon re-validating the digital signature - the Digital Signature can now be verified as seen below in screen-capture a) and b).
a) Successful signature validation
b) Successful signature validation
Should you require any assistance on adding the Netrust Root CA file into your machine, please contact customersupport@netrust.net for assistance.
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